Contact

To make an appointment to see a General Practitioner:

Tel: (03) 9939 6741 -  Main Reception

Tel: (03)  8330 5965 - Dr Yeung @  (page under construction)

Tel: (03)  8330 5966  - Dr Pepic @ (page under construction)

Mob: 0435 677 301 - Dr Nguyen @ (page under construction)

Mob: 0435 677 295 - Dr  V. Le @ "Dr Vu Le" 

To make an appointment to see a Cardiologist @ "HerHeart" 

Tel: (03) 9397 5196  - Dr  T. Le

To make an appointment to see Dietitian @ "The Real You"

Mob: 0413 233 070 -  M. Sacco

To make an appointment to see a Mental Health Nurse @ "HeartChat"  

Tel: (03) 9939 6741 - J. Tan

OTHER CONTACTS:

Emergency Tel:  000

After Hours Care Tel: 13 74 25 @ "Home Doctor" 

Nurse-On- Call Tel: 1300 60 60 24 @ "Nurse On Call" 

FACSIMILE: 

Fax: (03) 9943 4199    for  General Practitioner correspondence only

Please Fax all patient related correspondence to fax machine no. 03 9943 4199 , please note that  patient correspondence via unencrypted E-mail carry risks for security and information privacy, the practitioners will not respond to e-mail requests, therefore, please arrange an appointment time to discuss your healthcare needs.

TELEPHONE ENQUIRIES

During business hours GP  administration staff can assist with telephone enquiries. To speak to a GP an appointment time is required, otherwise you may leave a short message to be relayed to a specific GP who may respond to your concern after their working shift.  

REQUESTS

Please note that an appointment time is required for:

URGENT ON THE DAY APPOINTMENT REQUESTS

Please note that most practitioners cannot accommodate for walk ins. Without a booked appointment time you cannot be seen unless your preferred practioner has made availability for urgent appointments (please call to enquire); exceptions apply for life-threatening situations where an ambulance will be called for you.

Should you require an urgent appointment for non-life threatening issues please contact the local PPCC Urgent Care Clinic at Sunshine City Medical Center - 423 Ballarat Rd, Sunshine VIC 3020. 



GUIDE TO HEALTH SYMPTOMS


Come to Clinic today:

• Rash (may need to isolate if also fever.. suspected measles) 

• Persistent Vomiting and/or Diarrhoea 

• Unwell child (fever, vomiting, diarrhoea, persistent cough or other symptoms) 

• Eye problems or earache 

• Fever in an Adult 

• Limb Pain 

• Experiencing problems after an operation

• Wound Infection 

• Urinary Problems such as a urinary tract infection or UTI, but still able to urinate.


Discuss with Doctor or Nurse (may need to go to hospital) Call Nurse-on-call in Victoria: 1300 60 60 24

• Bites from snakes, spiders and other animals 

• Eye injuries 

• Possible fractures 

• Suspected meningitis 

• Poisoning & overdose 

• Psychological Distress 

• Lacerations 

• Severe pain (including headache) 

• Pregnancy Problems (pain, bleeding, reduced movement) 

• Suspected Abuse or Assault 

• Back Pain 

• Extremely Anxious Patient or Carer with extreme concern 

• Swollen Limbs 

• Visual Disturbance 

• Under-dose (missed or wrong dose of medication)


Urgent hospital Care (go to hospital)

• Severe Abdominal pain 

• Bleeding that is persistent or heavy 

• Burns, either extensive or if the burn is on the hands or face 

• Limb numbness 

• Loss of speech 

• Unable to urinate 

• Some mental health presentations may also require urgent care. (Emergency mental health care team or Crisis Assessment and Treatment Team CATT)


Call emergency services immediately (000 For Ambulance)

• Allergic Reactions (regardless of whether an adrenaline pen has already been used) 

• Breathing Difficulties (may be detected over the phone if the someone is not able to speak in complete sentences) 

• Chest Pain (including Rib or Neck). Because of heart attack risk, which requires immediate access to a defibrillator.

 • Choking 

• Collapse or Semi Conscious

• Fitting or seizures 

• Head Injuries 

• Heart Palpitations 

• Spinal Injury or Trauma 

• Uncontrollable Bleeding 

• Possible Stroke. Remember ‘FAST’ Face or facial drooping Arm weakness Speech difficulties Time ... act fast. 

Call emergency services immediately